Classical Theories of Organizational Communication

The changes in communication may be in verbal or non-verbal forms. For example oral communication skills are used when a manager must make sales presentations conduct interviews perform employee evaluations and hold press conferences.


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This is done by convergence and divergence.

. In general managers prefer to rely on oral communication because communication tends to be more complete and thorough when talking in person. Some individuals make use of convergence to seek social approval and also focus on matching their communication style to that of the person with whom they are speaking. Communication accumulation theory believes the same.


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